Which statement is true about unused reports and system load?

• A. Genesys Cloud automatically disables unused reports to reduce load on the system.
• B. Unused reports never affect system load.
• C. You must manually disable unused reports; there is no automatic option.
• D. Deleting unused reports is required to save space.

Answer: (A)

Unused reports still contribute to system activity because they may have scheduled runs, caching, or data retrieval work even when not actively viewed. Genesys Cloud includes an automatic mechanism that disables reports that aren’t being used to reduce the overall system load. This helps keep resources available for active users and protects performance in larger deployments. You don’t need to manually disable them, and deleting unused reports isn’t required for saving space—the aim is to manage performance, not just storage.