Which action is NOT part of the recommended steps to troubleshoot report failures?

• A. Modify the report parameters in such a way that the report includes fewer agents, queues, interactions, or days.
• B. Consider adjusting the time of day when your report is scheduled to run and select non-peak hours when possible.
• C. Limit the reports that run hourly.
• D. Re-validate data sources used by the report and check permissions.

Answer: (D)

When troubleshooting report failures in this context, the focus is on reducing the strain on the system so reports can complete reliably. Limiting the data the report processes—by using fewer agents, queues, interactions, or days—directly lowers processing time and resource use, making success more likely. Scheduling the report for non-peak hours helps the system handle the workload with less contention, again improving reliability. Limiting how many reports run hourly reduces concurrent processing and the chance of timeouts due to heavy load. Re-validating data sources and checking permissions, while important for data accuracy and access, addresses data accessibility rather than the performance and scheduling issues that these steps target. In this troubleshooting context, re-validating data sources and permissions isn’t part of the recommended steps.